وظيفة أخصائي خدمات الأعمال بشركة السوق المالية السعودية دوام كامل

Daily Operations:

• Follow daily operations relating to their own job to ensure work continuity
• Contribute to preparing timely and accurate reports that concern the Department’s line of work to meet the requirements, objectives, and standards of Muqassa and the department.
• Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner

Members Relations :

• Support the relationships & accounts of potential clients to support business growth.
• Address customer issues and concerns in an accurate and timely manner.
• Work with the Management in developing timely solutions for client requirements.
• Conduct business reviews with clients on periodic basis.
• Improve and promote market awareness in order to support the impact of the new products and services to the market.

Sales :

• Contact and follow-up on qualified clients for new opportunities.
• Promote the products & services to grow and maximize revenue potential.
• Plan and monitor sales forecasting, planning, budgeting and after sales activities with clients.
• Build comprehensive clients database and support CRM process.
• Identify improvement opportunities for sales process.
• Generate business analytics reports to support sales performance.
• Support sales opportunities to capitalize on investment and capitalize on prospects.

Business Development :

• Provide support in continuously developing Muqassa’s products and services.
• Align with Internal and external stakeholders for the development and launch of new enhancements to the market.
• Gather business requirements in order to build new businesses and enhance current service offering.
• Deliver all required documentation to initiate the implementation projects including resource plans, development plans, and readiness plans.
• Stay abreast of recent industry trends.
• Work closely with internal & external teams to understand the business needs and to explore opportunities for growth.
• Support the product development process including market research and benchmarking with international service providers in order to ensure quality and efficiency.

Governance and Resilience:

• Support the development and implementation of the Department’s policies, procedures, and processes covering all areas of the Department’s activities to ensure the fulfillment of all work requirements
• Follow all relevant policies, procedures, and processes in order for the work to be carried out in a controlled and consistent manner
• Contribute to the identification of opportunities for continuous improvement of processes and practices, work processes, cost effectiveness, and productivity enhancement.

Education, Qualification and Experience

Education:

·   Bachelor’s degree in Engineering, Financial, Business, Administration Management, or equivalent.

·   Master of Business Administration degree (MBA) or equivalent is preferred

Qualification:

–   Knowledge in capital markets.

–   Analytical & Numerical set of skills.

–   Presentation skills.

–   Interpersonal skills.

–   Extensive knowledge in Microsoft Office

–   Experience in a client facing position

–   Professional qualification in Customer Relationship Management and/or equivalent is preferred

–   Proven record of accomplishment of handling similar role.

Experience:

·   3+ years experience in financial services experience.