مجموعة إيلاف
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تاريخ النشر:
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الموقع: « السعودية », جدة, مكة المكرمة
تعلن مجموعة شركات إيلاف للسياحة والسفر والفنادق وظائف اليوم للرجال والنساء، للعمل بالشركة في مكة المكرمة وجدة، وذلك وفقاً للمسميات الوظيفية الموضحة أدناه.
مسميات الوظائف:
1- متلقي طلبات (مكة المكرمة).
2- فني تكييف وتبريد (مكة المكرمة – للرجال فقط) (A/C Technician).
3- ممثل خدمات الضيوف (جدة – وظيفتان – للجنسين).
طريقة التقديم في وظائف مجموعة إيلاف:
1. JOB DETAILS:Title:
Guest Service Agent
Reports to:
GSA Supervisor / Shift leader / Delegate.
Section: Department:Front Office Job Code: Prepared / Revised on: 2. JOB PURPOSE:
Under the general guidance and supervision of the GSA Supervisor or Shift leader or delegate and within the limits of established EHC Policies and Procedures and Personnel Manual, responsible for the supervising and participating in all activities pertaining to the Front Desk such as room assignment, guest check in/out, handling of guest messages.
3. JOB DIMENSIONS:
Number of Staff Supervised:
Direct Reports:
Total:
Description
Policies, Processes & Procedures
Budget
Day- to-day operations
16. Performs related duties and special projects as assigned
Resource Management
People Management
Continuous Improvement
Reporting
Safety, Quality & Environment
Related Assignments
5. COMMUNICATIONS & WORKING RELATIONSHIPS:
4. Interacts, and cooperates with other Front Office Sections and other hotel departments
6. QUALIFICATIONS, EXPERIENCE & SKILLS:
Minimum Qualifications:
Hotel School Diploma from hotel training centre/ College
Minimum Experience:
At least 1 or 2 years as receptionist..
Personality / Appearance: Well groomed
Skills:
Communication Skill
Customer skill
Age : 22-30 years
Sex : Male/Female
Education : Hotel School Diploma an advantage but not essential
Language Required : English essential / Arabic
Competencies:
TBD
Description
Policies, Processes & Procedures
Budget
Day- to-day operations
Carries out routine maintenance and repairs to all types of electrical equipment such as laundry equipment, kitchen equipment, heating , ventilation and air conditioning equipment including motors and motor controls, fans, water treatment plants, sewage treatment plants, and emergency generators.
Attends to repairs and maintenance of transformers and electrical low tension panels.
Attends to electrical and ancillaries installations such as audio / video cables, computer cables and MTAV systems.
Attends to all types of repair and maintenance work in the hotel premises, including any new additional / extensions to the hotel or any other properties maintained by the hotel.
Responds to a guest maintenance request within 15 minutes on receipt of the same.
Ensure that the supplied uniform is clean and in good repair. Always maintain a clean and tidy appearance before entering a guest or public areas.
Ensure that the plant rooms, workshop and related areas are kept clean and tidy condition.
Observes prescribed safety standards. Helps maintain safe conditions for self and others.
Performs related suties and special projects as assigned..
Resource Management
People Management
Continuous Improvement
Reporting
Safety, Quality & Environment
Related Assignments
1. To take guest orders over the phone, courteously and helpfully, by advising the guest about menu items, daily specials, etc., where appropriate and to advise the guests of the expected delivery time.
2. To process complimentary orders as advised by the Front Office.
3. To advise the Room Service Manager of any problems relating to the guests or their orders.
To apply for this job please visit careers.elafgroup.com.
الكلمات الدلالية: ksa, Saudi Arabian