After Sales Engineer at Intertex Trading دوام كامل

Urgently required for home appliances company located in New Maadi the below vacancy:

After Sales Sr. Engineer

– Handling distribution of received job orders to service centers and its feedback on a daily basis.
– Responsible for the spare parts warehouse.
– Monitor the spare parts process in all job orders.
– Giving technical feedback on the products’ performance on a monthly basis.
– Monitoring the financial requests of the service centers.
– Contractual agreements and renewals with the services centers.
– Handling call center activities (performance, product knowledge and maintain a script for dealing with all the customer’s inquiries).
– Assure customer satisfaction after the job orders are done.
Qualifications:
– Bachelor’s degree in Mechanic or electric Engineering.
– 4 – 6 years of experience related to Home appliances industry.
– Using Microsoft package professionally (Excel, PowerPoint etc…..)
– Multitasking skills and flexible with mobility across Egypt.

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