British Council Egypt وظائف المجلس الثقافي البريطاني دوام كامل

JOB DESCRIPTION

The British Council Egypt is recruiting Programmes Officer – Cairo University VAWG to support British Council Egypt to liaise with the VAW unit and ensure smooth and effective relationships with the unit at all levels in order to meet the project objectives and quality standards.

The Programmes Officer will work closely and under the supervision of the gender project manager of the British Council to support in reaching the project objectives that will be achieved through implementation of activities with the Cairo University Anti-Harassment Unit.

The role will be based at VAW Unit, Cairo university (4 days a week) and 1 day at the British Council.

Duties and Responsibilities

Your main responsibilities in this role include but are not limited to:

General project administrative activities and tasks

• • To work closely with the VAW unit in Cairo University and the British Council programmes teams to ensure the pre- set activities plan and targets are achieved
  • To provide support for VAWG free campuses project events and activities that will be implemented in VAW unit at Cairo University
  • Coordinate and organize the events on-site and handle the dissemination of all promotional materials, and management of external requirements. thus.
  • To assist the unit director in organizing and attend all events inside Cairo university related to the project in coordination with the British Council
  • To prepare and handle all project administrative documentation and correspondence accurately and consistent with the information provided and in line with British Council standards, including and not limited to:
    1. Draft letters and agreements
    2. Internal and external project emails
    3. Minutes of meeting
    4. Project reports

To assist in supporting the VAW unit in:

• • Developing effective networks, strengthen the British Council, VAW unit, and EU role in the networks at Cairo University
  • Maintaining relationships with the internal stakeholders of the project, to enable effective project delivery

Evaluation support:

• Assist on Result Evidence Framework (REF) procedures carried out to agreed deadlines.
• Collection and maintenance of project activities list in-order to ensure we are capturing and communicating the breath and scale of our work

For further details about your role, kindly check the following PDF File – Here

JOB REQUIREMENTS

• Post holder must be eligible to work in Egypt and having a work permit.
• University Degree in related fields
• IELTS 6 or equivalent English Language qualification, such as APTIS level B2
• Minimum of 1-3 year of proven Administration and Finance experience
• Proven event management skills
• Proven digital communication skills experience (web content input, social media, etc)

JOB DETAILS

Company/Organization: British Council Egypt

Vacancy Type: Full-time Job

Contract Type: 12 months fixed term

Job Functions: Project Management

Job Locations: Cairo, Egypt

Salary/Compensation: 5,697 EGP

Application Deadline: 21 October 2018

JOB DESCRIPTION

The British Council Egypt is currently recruiting for a Social Media Assistant who will be responsible for answering all Facebook enquiries received on BC Egypt Facebook page.

This role will implement British Council’s Social Media Strategy, developing brand awareness, generating inbound traffic and encouraging product adoption.

This role coordinates with the internal Marketing and Communications teams to support their respective missions, ensuring consistency in voice and cultivating a social media referral network.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Ensure that all customer inquiries are answered according to British Council Standards and timelines.
• Uses effective interpersonal skills to build rapport with customers and gets them more engaged with site.
• Controls the interaction with customers and effectively uses questioning skills to clarify customer needs.
• Understands and uses appropriate social media tools depending on the context.
• To collect and analyse customer feedback, as required, including organising surveys, and collating and presenting results.
• To build British Council Egypt’s reputation for social devotion across social media
• Routing customer complaints through the appropriate process to ensure response and issue is addressed appropriately.

For further details about your role, kindly check the following PDF File – Here

JOB REQUIREMENTS

• Post holder must be eligible to work in Egypt and having a work permit.
• University Degree or equivalent
• 1 year of experience in dealing with customers
• Fluent level of spoken and written English: Level C1
• Advanced level of spoken and written Arabic: Level C1
• Good translation skills from Arabic into English and vice versa
• Good interpersonal skills and communication skills.
• A pleasant and effective social media interactive manner is essential.
• Ability to exercise tact, discretion and courtesy in all dealings with customers and others.
• Basic negotiation skills; the ability to discuss and arrange with customers the services to be provided

JOB DETAILS

Company/Organization: British Council Egypt

Vacancy Type: Full-time Job

Contract Type: 1 Year fixed term contract(Renewable)

Job Functions: Customer Service

Job Locations: Agouza, Giza, Egypt

Salary/Compensation: 3856.66 EGP/Month

Application Deadline: 20 October 2018

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