La Reina is hiring Customer experience agents
Responsibilities:
– Handling Inbound Calls
– Handling Outbound Calls (Appointments, Orders, Demand and Dress Supply Leads, Cash out Sheet, Individual Cases)
– Meeting Customers face to face
– Managing tasks (Appointments, Orders, Demand and Dress Supply Leads)
Job Requirements:
– Problem Solver – must be a quick thinker and decision maker in a fast paced environment; make sound timely decisions that lead to results.
– Communicator – must be an excellent communicator, able to listen well and understand the needs of our customer and the business. Express ideas clearly and directly; persuasively communicate to produce positive results.
– Strong Integrity – honest and ethical in all interactions in and outside of the learning environment; uphold company values and policies; maintain the integrity of the content and delivery.
– Dedicated – committed to providing a Cinderella Experience during every customer interaction.
– Empathetic – able to see situations from the customer’s perspective and provide the best solutions that are aligned with La Reina Gowns core values.
Location: New Cairo
Rotational shift Max. 8 PM
Rotational 2 days off.
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