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INFORMATION TECHNOLOGY (IT) ASSOCIATE MANAGER at P&G

Location: New Cairo

Job Requirements:

  • Communication
  • Risk Analysis – Ability to analyze the risk to operations vs. the cost to prevent it and develop standard methodologies with policy-makers on IT Continuity standards.
  • Ownership & Accountability – High level of capability for independent work, priority setting and ability to meet deadlines. Ability to flow to the work depending on business situation.
  • Self Starter – Need to be able to handle onboarding quickly to a complex and varied environment.

Job Description:

    • In this role, you will lead all IT operations in our site and will collaborate with local resources to support IT components in the OT space. You will interact with PS functions (e.g.: Cyber security leader for OT security, PC&IS for OT applications & infrastructure, Site digital champion for portfolio & priorities) and GBS functions (e.g.: Reg. Sector Ops, GBS IT Operations and NetOps team to drive OPEX & Resiliency)
      You will be accountable for the following IT focus areas at the plant:
  • E2E IT operation
  • Operational excellence (always on) IT & OT Infrastructure & Networking
  • Systemic remediation of IT issues identified by GIA
  • IT Continuity planning (avoid unplanned downtime)
  • IT Compliance, Cybersecurity vulnerability, & Info Security
  • Our work plan is aligned with the site priorities and will require technical deep understanding to execute IT technical work. The leader will balance capacity in line with local needs and global GBS focus area.
  • Incident Management & Resolution: Demonstrate accountability and ownership to lead most technical incidents to resolution within his/her technical area and work with the team to resolve more complex or cross-technology incidents (i.e. local troubleshooting in case of operational issues with manufacturing/Warehousing solutions or network outages). Demonstrate deep understanding and critical thinking skills in solving issues related to applications, computing and network.
    Escalation Management: Minimize impact to business by identifying potential critical issues and alert management aggressively, elevating to right operation team.
  • Problem Management: Begin to dedicatedly and reactively provide solutions to prevent problems from occurring in area of responsibility, inter-operating with the our business and operating standards, key personnel and partners.
  • Implementation: Responsible for implementing and leading IT change for his/her site (review, approve, control quality of execution)
  • Continuous improvement: Identify opportunities to increase the effectiveness and efficiency of the IT/OT operations and work closely with IT Operations Leader & P&G TSP to deliver the agreed continuous improvement plan

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