OS Kuwait
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تاريخ النشر:
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الموقع: « الكويت »
Position: Call Center Representative (Kuwait Resident is a must)
Job brief:
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:
– Manage large amounts of inbound and outbound calls in a timely manner
– Follow communication “scripts” when handling different topics
– Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
– Keep records of all conversations in our call center database in a comprehensible way
Requirements:
– College graduate is a must
– Excellent command of both Arabic and English languages
– Previous experience in a customer support role
– Strong phone and verbal communication skills along with active listening
– Customer focus and adaptability to different personality types
Please send your CVs on [email protected] with “call center” in the subject line
للتقديم علي هذه الوظيفة ارسل بياناتك علي البريد الإلكتروني hr@os-kwt.com
الكلمات الدلالية: Call Center Representative, كول سنتر